The correct study of the project is the beginning and the end of a successful and complete installation of a product that respects and fully covers the needs of each customer. It is the most important step to avoid bad techniques and unexpected results while at the same time optimizing the quality of the final product, because all the parameters have been covered. Timely study also achieves price commitment and delivery at the desired time.
LOWE DOORS pays great attention to the study of a project. Independent size and volume of apertures, we provide free study and design services, even in areas that are at a great distance from our main headquarters, in Thessaloniki. The salesperson comes to the customer’s premises, understands their needs, examines and digitally records the opening to be on file, and then together the customer and the salesperson specify the product that best meets the needs of the first. The next step is immediate delivery of the offer to email of the client within a maximum of 2 days from autopsy.
In fact, it is very important to come early to the customer’s premises in order to examine together the requirements and needs, both of each customer and the particularities of each opening. This applies both to the installation of a sliding or opening mechanism as well as to security rolls and split garage doors. In the case of special offer standard doors such as multi-part garage doors or fireproof doors, customers win when they have contacted us in time and configured the openings accordingly.
THE PROJECT MANAGEMENT IS THE BASIC TOOL OF THE SUCCESS OF A COOPERATION BETWEEN A CLIENT AND A COMPANY AND THIS STARTS WITH THE STUDY!
This is also the philosophy of the LOWE DOORS. company.
INSTALLATION & APPLICATION
LOWE DOORS has experienced and specialized workshops, which since 2004 install doors and automations every day. Our crews are distinguished for their ethics, patience and love for the object they perform and are properly equipped with tools and spare parts that allow them to immediately place and complete any customer’s desire, on the object we support.
The people who make up its workforce LOWE DOORS they are our ‘backbone’, we are a family and this can be seen from our happy customers.The placement services provided by LOWE DOORS they come exclusively from our own people and not from contractors, making them of a high standard, providing maximum security and confidence to our customers.
Our workshops are certified door installers HORMANN, automations SOMFY and BFT as well as their accessory. The expertise of our workshops and salespeople is great and is constantly developing so that they can easily adapt to new technologies and products.
AFTER SALES
LOWE DOORS undertakes the maintenance andservice of the doors he installed, resulting in them remaining at the same level as the day they were first installed. Unfortunately, there is still no mandatory maintenance as is done abroad, because the legal framework is still not clear and it is something that will change, soon.
Nevertheless the company LOWE DOORS, gives the possibility to plan BOOK SERVICE for customers who wish, with the ability to keep a history from the initial day of installation, recording in detail the visits of our technicians, the parts used and the work carried out.
Also the LOWE DOORS can repair roller shutters, garage doors and automations installed by other competing companies. In this case, the customer is charged for a visit with the result that we determine the condition of the product and then, in consultation with the customer, suggest the best way to repair it.
LOWE DOORS has a substantial stock of boards for immediateservice of the products it places. Furthermore, it cooperates with the biggest foreign and domestic houses, placing only products with an indication CE and having all the necessary certificates and guarantees.
Commissioning and Project Closeout
One of the most critical stages of the construction process is the commissioning and closeout of the project. Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Donec odio. Quisque volutpat mattis eros. Nullam malesuada erat ut turpis. Suspendisse urna nibh, viverra non, semper suscipit, posuere a, pede.
Service Brochure
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GUARANTEE
Upon completion of the installation, the GUARANTEE is delivered by LOWE DOORS. The guarantee concerns 2 parts, the first in terms of the product and the second in terms of the quality of the services we provided to the customer. Regarding the product, the guarantees vary depending on the motor and the manufacturer. Warranties do not refer to consumable items (such as springs-wire cables) but to wear and tear caused by material failure and not misuse.
Regarding our services, our company guarantees 2 years of proper operation. This cost does not include the mileage if it greatly exceeds the distance from our headquarters in Thessaloniki.
The company’s warranty is detailed in the file below.
LOWEDOORS GUARANTEE
Indicative guarantees of various houses:
- Since 2006 we have had the representation in Northern Greece of the German company HORMANN.
- The largest company of garage doors and industrial doors in the world, provides quality solutions in both the industrial and domestic sectors.
- LOWE DOORS has workshops trained in Germany who are able to install specialized HORMANN doors.
- We have been part of the SOMFY team-family as an expert for 10 years.
- Somfy is the largest company in motors and automation in the domestic sector, providing a wide range and quality solutions, with high aesthetics and durability.
- Our company has a large stock and excellent product expertise SOMFY.